Terms And Conditions

1. Scope of Application

These Terms and Conditions apply to all orders and services provided by OEMDOC GmbH through its website and related platforms.

By placing an order, the customer agrees to these Terms and Conditions.

2. Company Information

OEMDOC GmbH
Marienstr. 34
70178 Stuttgart
Germany

Registered at Amtsgericht Stuttgart
HRB 785984

Email: contact@oemdoc.com

3. Products and Services

OEMDOC GmbH provides automotive spare parts, including OEM and aftermarket components.

All product descriptions, specifications, and availability are subject to change without prior notice.

4. Ordering Process

Orders can be placed via:

• Website
• WhatsApp
• Direct communication

The order becomes binding only after confirmation by OEMDOC GmbH.

5. Pricing

All prices are indicated in EUR unless otherwise stated.

Prices may vary depending on availability, supplier changes, or market conditions.

Additional costs such as shipping, customs duties, or taxes may apply depending on the destination country.

6. Payment Terms

Payment conditions are agreed individually with the customer and may include:

• Prepayment
• Partial payment
• Deferred payment (for approved B2B clients)

OEMDOC GmbH reserves the right to refuse delivery in case of non-payment.

7. Delivery and Shipping

Delivery times are estimates and may vary depending on logistics and destination.

For international shipments (e.g., Syria, Lebanon), delivery may take approximately 7–10 business days or more.

OEMDOC GmbH is not responsible for delays caused by:

• Customs clearance
• Transport disruptions
• Force majeure

8. Transfer of Risk

The risk of loss or damage to goods passes to the customer upon handover to the carrier or shipping provider.

9. Returns and Refunds

Returns are only accepted under the following conditions:

• The product is unused and in original condition
• The return request is made within an agreed period

Incorrectly ordered items or compatibility issues are the responsibility of the customer.

Shipping costs for returns are borne by the customer unless otherwise agreed.

10. Warranty and Liability

OEMDOC GmbH provides products in accordance with supplier specifications.

We are not liable for:

• Incorrect installation
• Improper use
• Compatibility issues

Liability is limited to the value of the purchased product.

11. Use of Website

Users agree not to misuse the website or attempt unauthorized access.

OEMDOC GmbH reserves the right to restrict access or terminate services in case of misuse.

12. Intellectual Property

All content on this website, including text, images, and logos, is the property of OEMDOC GmbH or its partners.

Unauthorized use is prohibited.

13. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Germany.

14. Place of Jurisdiction

The place of jurisdiction is Stuttgart, Germany, unless otherwise required by law.

15. Amendments

OEMDOC GmbH reserves the right to modify these Terms and Conditions at any time.

Updated versions will be published on the website.

16. Contact

For any questions regarding these Terms and Conditions, please contact:

OEMDOC GmbH
Email: contact@oemdoc.com